GP Receptionist / Administrator

Barrington Medical Centre are recruiting for a Receptionist, the successful candidate will play a key role in ensuring patients feel supported, listened to and guided to the right care at the right time, while working closely with a friendly multidisciplinary healthcare team. This is a varied, fast-paced and people-focused role where no two days are the same, perfect for someone who thrives on organisation, communication and delivering excellent patient service.

You should work with us if you are motivated by purpose, enjoy teamwork, and want to contribute to high-quality healthcare within your local community. We offer a supportive working environment, opportunities to learn and develop, and the chance to be part of a practice that genuinely values both patients and staff.

We are seeking a Receptionist to work 23 hours per week over 4 days as part of a reception rota system. Shifts will include 8.

00am starts and 6. 30pm finishes.

The role focuses on being the first point of contact for patients and ensuring their experience with the practice is smooth, respectful and efficient. You will manage day-to-day interactions at reception and on the telephone, help patients access the most appropriate services, and support the wider clinical and administrative teams by handling information accurately and sensitively.

Working within a busy GP practice environment, you will play an important part in keeping the surgery running effectively, balancing patient needs with administrative responsibilities throughout the day. Maintain and monitor the practice appointment system Process personal, telephone and online requests for appointments Answer incoming telephone calls, transferring calls or dealing with requests appropriately Signpost patients to the most appropriate service Initiate contact with and respond to requests from patients, colleagues and external agencies Once trained, clinically code information onto EMIS Photocopy, scan and process documentation as required Register new and temporary patients and update patient demographics where required Input data into patient healthcare records as necessary Direct requests for information, including SARs, insurance reports and DVLA forms, to the relevant team Manage queries efficiently and sensitively Carry out system searches as requested Maintain a clean, tidy and effective working area at all times Monitor and maintain the reception area and patient notice boards Support clinical and administrative staff with general tasks as requested Work flexibly as part of the wider reception and administrative team