Administrator

Make a Difference Every Day Are you an organised, proactive administrator looking for a rewarding role where your work truly matters? We are recruiting for a 30hr - 37.

5hr per week Administrator to join our friendly and supportive Central Community Mental Health Team (CMHT) based at College Keep. Our service provides specialist secondary mental health care for adults aged 18-65 living with severe and enduring mental health conditions.

As a key member of our established administration team, you will play a vital role in supporting clinicians, consultants, service users and carers, helping to ensure the smooth running of a busy and compassionate service. At Central CMHT, we are committed to creating an inclusive, supportive workplace where staff wellbeing is a priority.

You'll be joining a welcoming team environment that values collaboration, development and continuous learning. This is an opportunity to build a rewarding career while making a genuine difference to the lives of people accessing mental health services.

If you thrive in a fast-paced environment, enjoy helping people, and can remain calm and organised when managing competing priorities, we'd love to hear from you. What You'll Be Doing: As the first point of contact for many of our service users, you'll provide a professional, welcoming and supportive service while delivering essential administrative support to the wider clinical team.

Key responsibilities include: Acting as the first point of contact for service users, carers and professionals Managing high volumes of telephone calls and enquiries Monitoring and responding to incoming emails Carrying out reception duties when required Processing referrals accurately and efficiently Booking and amending appointments Preparing and typing clinical correspondence Preparing agendas and taking meeting minutes Maintaining accurate records on our electronic patient record system (RIO) Providing administrative support to clinicians and the wider multidisciplinary team We're looking for someone who is: Enthusiastic, motivated and highly organised Able to work effectively in a busy environment with changing priorities A strong team player with a positive, can-do attitude Professional, compassionate and able to communicate confidently with a wide range of people Comfortable handling sensitive and confidential information Detail-focused with excellent administration skills Confident using Microsoft Office applications, including Word, Excel and Outlook - training will be provided for our electronic patient record system, RIO. Able to maintain accurate records and demonstrate good literacy and numeracy skills Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.