Business Support Administrator
- Employer
- Hampshire and Isle of Wight Healthcare NHS Foundation Trust
- Location
- Southampton, SO16 4XE
- Contract
- Permanent
- Posted
- 24 August 2026
- Closing date
- 6 September 2026
Role overview
Are you an organised, adaptable, and proactive individual who enjoys variety in your work. We are looking for a Flexible Business Support Administrator to join our Physical Health Service, providing essential support across multiple teams.
No two days are the same in this role. While you will provide reception cover when required, your primary focus will be supporting three different teams across the service, stepping in where demand is greatest and ensuring our patients and staff continue to receive an excellent service.
This is a unique opportunity to develop a broad understanding of physical health services, build relationships with a wide range of professionals. The role is ideal for someone who thrives in a fast paced environment, enjoys learning new skills, and takes pride in making a real difference.
Key Responsibilities Provide a welcoming and professional reception service when required. Offer administrative support across multiple physical health teams.
Adapt quickly to changing priorities and service needs. Manage appointments, referrals, correspondence, and patient records.
Support teams during periods of annual leave, sickness absence, and increased demand. Build effective working relationships with colleagues across the service.
Show full NHS role information
Help ensure smooth day-to-day operations and excellent patient experience. This role is for 34 hours per week.
For further information about the post or for an informal discussion please call Jane Brown, Business Support Manager on 0300 123 6661. To support the Reception, Therapies, Community Paediatric Medical and Community Nursing Service.
To work as part of a skill mix team to provide comprehensive administrative support to the service To effectively prioritise and manage own workload and oversee workload of team as necessary, whilst maintaining confidentiality and diplomacy at all times, as you will be working with extremely confidential and sometimes distressing information To work flexibly and be willing to cover any administration tasks across the wider Business Support teams Produce letters and/or emails using standard Trust templates, ensuring accurate filing, recording and distribution To work without direct supervision and show extensive use of initiative in prioritising and making decisions in relation to effectively supporting the smooth operation of the service To carry out other duties as necessary to meet the changing needs of Solent NHS Trust, in accordance with management requirements and appropriate to banding All duties will be carried out within the Trusts Information Governance, recording, and data sharing procedures and guidance Occasional home working at weekends will be required. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.