Ward Clerk

We are looking for a friendly, self-motivated individual to join our team as ward clerk in AMU. You will be providing administrative support as well asthe first point of contact for staff, visitors and callers, respond to enquiries as appropriate and answering and directing calls Using the Trust's IT systems ensure patient case notes and relevant paperwork are updated and readily available, filed correctly in the ward trolley for the entirety of the patients stay on the ward The ward will be a busy and demanding working environment, but the successful applicant will join a strong & supportive team.

The successful applicant will be required to work on their own initiative, managing their own workload, as well as being part of a team. Applicants must be computer literate, and have excellent communication & interpersonal skills.

Experience of working in an NHS environment would be an advantage. Patient information & administrative duties Produce temporary files for patients admitted onto the ward Use the trust IT systems to reflect patient movements including admit, transfer and discharge patients and clinical attendances, always make sure the patient demographics are up to date and follow up appointments are booked.

Register new patients, source and retrieve case notes from the trust and other hospitals liaising with the medical records department Register new patients, source and retrieve case notes from the trust and other hospitals liaising with the medical records department. Ensure patient labels are attached to every document within the patient file.

Complete front sheets for the notes showing dates of admissions and discharges. Merge paper case notes and supply comprehensive paper records to the clinical coding team to ensure activity is recorded correctly Ensure all discharge summaries (written by doctors) are completed correctly and all laboratory results are filled in the case notes after being checked and signed by doctors Receptionist duties Be the first point of contact for staff, visitors and callers, respond to enquiries as appropriate and answering and directing calls Ensure messages are passed on to patients from their relatives and messages given to the clinical team to call patients next of kin to update them Knowledge and skills required To be able to organise time effectively.

The post holder should be able to communicate effectively with a variety of people remaining courteous at all times, especially when dealing with patients & relatives To be able to remain calm under pressure The post holder must be an excellent team player who works closely with colleagues to deliver a smooth sufficient service Please see job description/person specification for further details on the role