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Customer Service Administrator

Recruiter
Anderson Recruitment Ltd
Location
Gloucestershire
Salary
£28,000 per year
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
24 August 2026
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Job description

Due to continued growth, our client is delighted to offer a brand-new permanent opportunity to join their successful and expanding business based in Cheltenham. The company specialises in the manufacture of specialist equipment, and as a Customer Service Administrator, you will become part of a small, friendly sales administration team. You will be responsible for responding efficiently to incoming enquiries and orders, alongside managing a range of associated administrative duties.

General administration tasks as follows:

Processing sales orders / quotations based on customer requests and enquiries in a timely manner
Responding to customer inquiries providing product and / or service information
Addressing customer complaints and providing resolutions promptly
Maintaining detailed records of all interactions with customers
Liaise with management on all bespoke requests sourcing prices for products and delivery from suppliers
Sourcing parts/raising purchase orders with suppliers.
Submitting customer invoicing
Follow up all open quotations generating reports for management

Candidate Attributes:

Proficient with Microsoft Office.
Excellent communication skills.
Excellent organisational skills.
Ability to work to deadlines.

Hours - Monday - Thursday - 8.30am - 4.30pm & Friday 8.30am - 2pm

Salary - Approx. £28k depending on experience + discretionary annual company performance bonus (approx. £2k) + 25 days holiday + bank holidays

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