Business Support Administrator

We are looking to recruit a Business Support Administrator into the Teignbridge TALKWORKS Team. We are a large and high performing NHS Talking Therapies Service.

We are looking for an enthusiastic team player who is friendly, empathic, with a good sense of humour and a commitment to our local services. The team covers a large geographical area and we strive to maintain a strong and healthy team culture.

We need the post holder to be able to work at Sherborne House 25. 5 hours a week, with the possibility of one of the days working from home.

Two days a week will be focused on the day to day running of the building with the additional time to be working alongside the Talkworks Admin team. The post holder will need a good telephone manner, because the role involves responding to clients phoning into the service, and processing referrals, and making calls to clients.

The role also requires the accurate entry of confidential and sensitive data into clinical record systems. The role requires a high degree of organisational skills and excellent working knowledge of administrative systems.

Processing incoming referrals to TALKWORKS Covering the reception at Sherborne House Answering incoming calls from patients and professionals Booking, cancelling and amending appointments Liaising with the local and wider TALKWORKS teams The running of the building including liaising with estates and the building landlord Ensuring Business Continuity Plans etc. are up to date Working collaboratively with clinicians General office admin tasks Acting as First Aider and Fire Warden Site induction for new members of staff Contributing to team meetings and events Please refer to the job description attached to this advert which will provide further information on this role.