Business Support Administrator

An exciting opportunity has arisen for a business support administrator to join a project which is launching a centralised administration hub coordinating physical health monitoring activities across Devon. This will include holding central records of all patients who require physical health monitoring whatever service is supporting them, booking appointments, managing DNAs and liaising with teams across the directorate.

We are seeking an enthusiastic administrator with excellent IT, communication, and organisational skills. The role offers the opportunity for hybrid working.

You will get job satisfaction in helping colleagues and patients efficiently and compassionately. You will be supported and trained to reach your professional best, with opportunities for continuing development, training and career progression.

There's lots more to working at Devon Partnership Trust - if you would like to apply or find out more, please get in touch. Working as part of a small team, you will be involved in all aspects of the appointment booking process and follow up administration: Booking initial appointment slots within the clinic or community setting Managing waiting lists to book follow up appointments Managing cancellations and non-attendance Handling queries from patients and referrers Supporting clinical staff with managing clinics and caseloads About you You will have experience of working in a team, providing administrative support in an office environment.

The role involves communication, so we expect that you have excellent verbal and written skills. We expect you to have a working knowledge of Microsoft Office packages and be comfortable with working with electronic records.

Interacting with patients and the public you will be confident in giving non-clinical information and advice that improves their experience. Dealing with sensitive information daily, you will understand the importance of data security.