Administrator
- Employer
- Kent and Medway Mental Health NHS Trust
- Location
- Dartford, DA1 2EN
- Contract
- Permanent
- Posted
- 11 September 2026
- Closing date
- 25 September 2026
Role overview
At the heart of exceptional patient care is a brilliant support team. Our clinical staff rely on us to keep daily operations running seamlessly so they can focus on delivering outstanding care.
Based in Dartford , Kent, our administration office is a vibrant, fast-paced environment where no two days are the same. We are looking for an organised, approachable, and detail-oriented Administrator to join our team.
If you thrive on helping others, bring positive energy to a team, and stay calm under pressure, this role offers a rewarding opportunity to make a tangible difference to our staff and patients every day. What We Are Looking For Proficiency in Microsoft Office (Outlook, Excel, and Word).
Previous audio typing or digital dictation experience (desirable). Strong attention to detail and ability to remain calm and composed under pressure.
A collaborative, patient-focused approach to everyday tasks. Patient & Service Point of Contact: Provide a warm, confident, and professional first point of contact for patients, handling bookings and incoming enquiries with empathy and efficiency.
Document Preparation & Dictation: Produce a wide range of accurate correspondence, reports, and documents from digital dictation, notes, or spreadsheets (audio typing experience is an advantage). Meeting & Appointment Coordination: Schedule patient appointments and organise internal meetings, ensuring agendas are prepared and accurate minutes are recorded.
Show full NHS role information
Interdepartmental Liaison: Communicate effectively across internal teams to facilitate smooth information flow and daily workflow operations. General Office Administration: Handle general administrative tasks, including printing, photocopying, laminating, binding materials, and managing routine filing.
Information Governance: Process sensitive patient and clinical information with complete confidentiality, precision, and adherence to quality standards. Please refer to the attached job description for the full details on the responsibilities and person specification.
What is High Cost Area Allowance? The High-Cost Area (HCA) allowance, also referred to as London Weighting, is a payment made to employees who work in London and the surrounding areas.
As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month. 5% of basic salary, subject to a minimum payment of £1,346 per year and a maximum payment of £2,270 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2026/27 figures).