Receptionist

Priority House in Maidstone is seeking a professional, welcoming part-time Receptionist to join our dedicated team. This is a vital, office-based role operating our main reception and switchboard, often working independently.

As the first point of contact for our busy site, you will interact daily with patients, relatives, visitors, and staff, ensuring everyone receives a warm, high-quality service while keeping our administrative operations running smoothly. Shift Pattern 28.

5 hours per week on a set rota: Monday, Wednesday & Friday: 13:00 - 21:00 Every other weekend (Saturday & Sunday): 07:00 - 13:00 Front of House & Switchboard: Provide a courteous reception service for all patients, visitors, and colleagues. Efficiently manage the central switchboard by handling high-volume incoming calls and transferring them to the correct departments.

Daily Administrative Support: Process outgoing franking mail, sort incoming letters into local department pigeonholes, and assist the Site Admin and Site Supervisor with routine tasks. Information & Safety Maintenance: Update on-call doctor contact details and site security logs daily.

Maintain accurate telephone directories across all departments and report any operational issues promptly. Facilities & Equipment Coordination: Monitor key office equipment (photocopiers, shredders) to ensure smooth operation, performing basic troubleshooting or arranging engineer call-outs as required.

Team Collaboration & Compliance: Provide short-term cover for colleagues during annual leave or sickness. Maintain health and safety within your working area and strictly adhere to all Trust policies and procedures Please refer to the attached job description for the full details on the responsibilities and person specification