Receptionist

We are seeking a friendly, enthusiastic, and flexible team member to join our caring and supportive Reception Team and to cover administrative duties . You will provide an integral link between our patients and our clinicians.

This role will also include other administrative duties such as monitoring SystmConnect queries and responding to patient queries. The Practice is open from 08:00 to 18:30 Monday to Friday This is a 12 month fixed term contract for 25-30 Hours to cover maternity leave Main duties You will be a critical part of the front of house team, responsible for assisting patients and health care professionals.

This position encompasses traditional reception duties. You will be a central contact point for all patient enquires, both face to face and by telephone, to ensure they are directed to the most appropriate person or place for their care.

There are many other administrative aspects of the role that goes on behind the scenes that is also a big part of running the GP Practice which will offer a wide variety of tasks each day. Job description Undertake all roles within reception including answering the telephone, making, and cancelling appointments, assisting patients face to face with any queries on the front desk, completing tasks.

To act as a care navigator, ensuring the patient is signposted to the most appropriate service or clinician. Process SystmConnects in accordance to Practice procedure Ensure the reception and waiting area are kept neat and tidy.

To be familiar with the appointment system, ensuring sufficient information is recorded on the medical records when booking appointments. Receive and make calls as required.