GP Surgery Receptionist

RECEPTIONIST - NORTHGATE SURGERY, PONTEFRACT WORK PATTERN: Monday - 12. 30pm to 6.

30pm (6 hours) Tuesday - 8am to 5. 30pm with a 30 min unpaid lunch break(9 hours) Wednesday - 1pm to 6pm (5 hours) Thursday - 8am to 4.

30pm with a 30 min unpaid lunch break(8 hours) Friday - 8am to 5. 30pm with a 30 min unpaid lunch break (9 hours) We are looking for a experienced Receptionist to join our team.

This is a busy Practice and you will be very involved in patient care, from organising appointments, using care navigation techniques (full training given), working closely with our clinical triage team, assisting on front of house, dealing with queries, organising paperwork for the clinical team, ringing patients to book in to specialist clinics, handling the movement of patient records, scanning and summarising (training given). The role is for 37 hours a week.

However, flexibility is essential as you will also be expected to cover for holidays and sickness. Pay rate is competitive and you will receive 6 weeks holiday plus bank holiday.

Previous experience as a Receptionist in General Practice or another busy reception environment is essential. Making appointments for patients Care Navigate to other services if appropriate Deal with online services such as Patchs, Emails and GP Billing Handling queries and requests regarding prescriptions Register new patients and temporary residents Ensure outstanding queries are explained and handed over to next shift, as necessary Collect payments from patients for non-NHS services Duties and Responsibilities Telephone Duties 1.