Administrator

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn This is an exciting opportunity to join a new team within Staffordshire STARS.

This team are working alongside Adult Social Care colleagues to support adults in making positive behavioural changes. This role will provide a confidential and efficient administrative service within STaRS to achieve effective and efficient service provision.

The needs of the service user will be the utmost priority. The principle of high-quality customer care is at the heart of this role.

The post holder will be required to work on their own initiative, prioritise work and meet deadlines to fulfil the requirements of the post, liaising with relevant others to provide high-quality services. To accurately maintain and keep secure patient health and staff records/systems in line with Policy and Standard Operating Procedure, to ensure data quality, confidentiality and compliance with the current Data Protection Law.

This role will provide high-quality comprehensive administrative support to the team, including the registering of referrals, updating recording systems, requesting information from other partners, arranging, and booking of appointments and production of letters. There is a need to monitor and update data systems ensuring key information is captured and inputted accurately to support the evidencing of team outcomes and in line with team policies and procedures using own judgement to direct to appropriate member of staff where necessary.

This can be a stressful environment, by way of telephone calls and numerous daily urgencies. The post holder requires the ability to work under pressure, with conflicting demands at times, show a willingness to assist others and be a key member of the team Please see the Job Description for further details, a summary is below: To always demonstrate the Trusts values and behaviours in the work environment.