Administrator
- Employer
- Howard House Surgery
- Location
- Felixstowe, IP11 7DD
- Contract
- Permanent
- Posted
- 2 September 2026
- Closing date
- 16 September 2026
Role overview
We are seeking to recruit an enthusiastic and flexible Administrator, to join our fantastic team at Howard House Surgery in Felixstowe,with the primary focus on the role within Secretarial administration and prescriptions administration supporting with referrals and prescription requests. We are part of Suffolk Primary Care, which is a group of GP practices delivering patient care across Suffolk.
The vacancy is for 3 days a week; however, this may be negotiable for the right candidate. Flexibility is crucial to accommodate training, holidays and occasional sickness.
Howard House Surgery supports in excess of 8500 patients from a diverse range of backgrounds. We have an established team with a strong focus on customer service and on developing staff in order to deliver excellent standards of patient care.
We use SystmOne and askmyGP to facilitate effective and efficient ways of working. You should be able to work calmly and professionally as part of a team, with the ability to multi-task.
A strong command of written and spoken English with an excellent telephone manner is a must. Good time management skills and the ability to follow protocols and or instruction and attention to detail is essential.
We offer a competitive salary along with other employee benefits, and the opportunity to join the NHS pension scheme. The main responsibilities of the post holder will be to ensure timely, accurate and consistent completions of referrals to secondary care, as well as accurately completing prescription requests and sending these to the appropriate pharmacy's.
Show full NHS role information
Working as part of a team, the post holder will be responsible for working closely with clinicians to gain the appropriate information to complete referrals and ensuring repeat medications are kept up to date and safely prescribed. They are accountable to the Administration Lead and Practice Operations Manager.
Patient Administration Appointment management Results filing OOH and 111 reports filing and actions SystmOne tasks Online consultation tasks and associated actions Managing clinical correspondence, scanning & document management Shared email inboxes Care home administration Notes summarising Long term condition management Patient recalls Vaccine clinic administration Other clinic administration (LARC, minor surgery etc.) Prescription management Interpreting service bookings Medical Records Administration Patient registrations New patient checks Deduction requests Arrival of notes GP2GP transfers Sending of notes Deceased patient administration Clinical Correspondence & Reports Referrals (DXS) Medical reports, insurance requests Subject access requests Practice Administration Procurement and stock ordering Facilities and premises administration Meeting support and minute taking Rota support and locum booking administration CQC compliance and audit support Enhanced services and contractual claims and reporting