Administrator

We are looking to recruit a part-time, experienced administrator to join our friendly front of-house team based at Eastfield Clinic, Scarborough. Eastfield Clinic is an Adult Learning Disabilities base providing care, support, and information to people in the local community, there is free car parking available to staff.

As an essential part of the reception team, you will be the first point of contact for Service Users, Carers, Staff and External Partners Whilst having previous experience in a customer service role is essential, NHS or other health care experience is desirable. We are first and foremost looking for a colleague with a passion for helping people who believes in delivering excellent customer service, who has a keen interest in learning and working in a health care setting with a 'can do' attitude.

The post is 18 hours per week and will support the Adult Learning Disabilities at Eastfield Clinic. You must have the Right to Work in the UK in order to be successfully appointed to this role.

Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role. The main duties will require you to greet service users, carers, and external partners face to face including answering queries via telephone.

The role will involve dealing with incoming and outgoing post, room bookings, order stationery, logging calls with estates, dealing with prescriptions, petty cash, booking taxis or patient transport, arranging collection of pathology samples, and general office duties. The ability to remain calm, communicate clearly, adhere to confidentiality, and promote a positive culture for those living with mental health issues and/or learning disabilities.

The successful candidate will be expected to perform basic admin tasks, update clinic lists, maintain visitor logs, issue access cards, deal with incoming and outgoing post, support accurate data inputting onto the Trust patient database and ensuring that all information in the reception area for staff and the public is clearly displayed and updated as appropriate. For more details, please read carefully the job description.