Receptionist
- Employer
- Avery Healthcare Group Ltd.
- Location
- Marlborough, SN8 1JR
- Contract
- Permanent
- Posted
- 22 August 2026
- Closing date
- 10 September 2026
Role overview
Maternity cover At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.
When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career.
And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Merlin Court Care Home in Marlborough, Wiltshire.
If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilities will include: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained. As a receptionist at Avery Healthcare, your primary focus will be to offer professional, high-quality customer service and act as the first point of contact within the care home.
Show full NHS role information
You will be responsible for answering telephone inquiries, redirecting calls to relevant staff, and recording messages. Additional duties include handling reception-related administrative tasks, maintaining databases, and providing administrative assistance to the General Manager when needed.
The role also involves ensuring the tidiness of the reception area and working closely with the Housekeeping team to maintain required standards. The position is designed to support and celebrate the individuals dedicated to caring for the homes residents.
Package Description: Maternity cover ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilitieswillinclude: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidatemust: Have excellent communication skills both verbal and written.
Be confident in using computers. Have a positive,friendly,and welcoming attitude.
Havepreviousexposure to problem-solving and client complaints. ABOUT AVERY Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.