Receptionist
- Employer
- Borough Green Medical Practice
- Location
- Sevenoaks, TN15 8RQ
- Contract
- Permanent
- Posted
- 14 August 2026
- Closing date
- 4 September 2026
Role overview
We are looking for a friendly, positive individual with a can-do attitude who can work effectively as part of our team. We need someone who has a calm approach and can handle a variety of tasks in a busy environment.
Working Hours: 3 shifts available - AM or PM. Each shift is 5.
5 hours per day. Exact working hours and shift arrangements will be discussed and agreed during the interview.
Patient Interaction:Greet patients warmly and manage check-ins, ensuring they feel welcome and informed about their appointments. Appointment Management:Efficiently schedule and manage appointments using our digital systems, ensuring optimal use of clinician time.
Communication:Handle phone calls and emails, providing information and directing queries to the appropriate team members. Support:Assist patients with completing necessary forms, especially those who may not have internet access.
Coordination:Work closely with the clinical team to ensure smooth patient flow and manage any urgent requests Excellent communication and interpersonal skills. Proficiency in using digital systems for scheduling and patient management.
Show full NHS role information
Empathy and patience in dealing with a diverse patient population. Strong organisational skills and the ability to manage multiple tasks efficiently.
Previous experience in a healthcare setting is desirable but not essential.