Receptionist/Admin
- Employer
- Godiva Group Practice
- Location
- Coventry, CV2 4lj, Coventry, CV1 4DH, Coventry, CV6 5EA, Coventry, CV2 3DR
- Contract
- Permanent
- Posted
- 7 August 2026
- Closing date
- 10 September 2026
Role overview
x 2 Roles required over our 4 sites. 20 + hours needed for each role.
Experience of primary care or secondary care office work required. These roles will require you working am and pm shift.
Receptionist/Administration Role To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, Nurses and other members of the Practice team. * Telephone Duties * Reception Duties * Filing * Dealing with prescriptions orders and completion *General office duties * Administration (Dependant on experience) Duties and Responsibilities 1. Making appointments 2.
Taking requests for prescriptions 3. Giving out results 4.
Ambulance transport bookings 5. Home visit requests 6.
Deal with general enquiries and complaints 7. Contacting other providers 8.
Show full NHS role information
Register new patients and temporary residents 9. Greet and direct patients and visitors 10.
Making appointments 11. Handing out prescriptions 12.
Ensure outstanding queries are explained and handed over to next shift 14. Collect payments from patients for non-NHS services 15.
Deal with general enquiries and complaints 16. Pulling Lloyd George envelopes when requested by doctors 17.
Dealing with requests for repeat prescriptions 18. Handing out Prescriptions 19.
Dealing with queries relating to repeat prescriptions 20. Input and extract information from Practice computer system 21.
Observe health and safety guidelines at all times 22. General housekeeping (e.g. keeping reception and waiting areas tidy) 23.
Make refreshments for doctors and other team members, participate in washing Up 24. Clean and replenish GP surgery rooms 25.
Any other reasonable duties as necessary (dependant on experience) 26. Process Referrals 27.
Extract and prepare GDPR requests