Customer Service Administrator
- Recruiter
- SF Partners
- Location
- Leicestershire
- Salary
- £13.5 per hour
- Contract
- Contract
- Work pattern
- Not Specified
- First listed by Ontap
- 21 October 2026
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Job description
Customer Service Administrator £13.50 per hour Hinckley SF Recruitment is recruiting a Customer Service Administrator for a business based in Hinckley.
This varied role combines customer service, sales order processing and administration. You'll be a key point of contact for customers, handling enquiries, preparing quotations and keeping orders progressing smoothly.
Responding to customer enquiries by phone and email.
Preparing quotations and following up on outstanding quotes and samples.
Processing sales orders and invoices accurately.
Supporting new customers with account setup and onboarding.
Maintaining customer details, pricing and sales records across internal systems.
Liaising with sales and operational teams to resolve queries and keep customers updated.
Tracking deliveries and following up with couriers.
Supporting sales reporting, general office administration and ad hoc projects.
Previous experience in customer service, sales administration or order processing.
A confident, professional telephone manner and strong written communication skills.
Excellent attention to detail and accurate data entry skills.
Able to prioritise a busy workload and handle customer queries calmly.
Comfortable using Microsoft Office and business systems; ERP or CRM experience would be useful.
Knowledge of delivery processes, invoicing and payment terms would be advantageous.
A practical, organised approach and willingness to support colleagues.
To find out more, please apply with your CV.