Service Coordinator

Recruiter
Bennett and Game Recruitment LTD
Location
Emsworth
Salary
£30,000 - £35,000 per year (33 days holiday, parking on-site)
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
17 October 2026
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Job description

Position: Service Coordinator

Location: Emsworth, Hampshire

Salary: 30,000 - 35,000 (DOE)

We currently have an opportunity available to join the office team within a well-known and expanding plumbing and heating contractor based out of their offices in Emsworth.

Due to consistent growth, the office team are looking for a well-organised, friendly and vibrant personality to join their close-knit team and support with scheduling, administration and customer support.

Service Coordinator Job Overview

Taking inbound calls from customers within the domestic plumbing and heating sector
Evaluating their needs, which will be a mixture of emergency breakdown repair requests, new boiler installations, and new bathroom fit-outs
Scheduling the engineers diaries, including job planning, route planning and ensuring that they have all the necessary parts to complete the jobs
Working alongside two long-standing office team members to cover the administration side of the business and any other tasks that need carrying out

Service Coordinator Job Requirements

A background within scheduling, administration and customer support, ideally from an engineer/maintenance company
Any experience with scheduling engineers, or experience within the plumbing and heating industry will be highly desirable
Strong customer service skills, confident in speaking over the phone and liaising with customers via email
Based within a commutable distance of Emsworth and comfortable working in the office

Service Coordinator Salary & Benefits

Basic salary 30,000 - 35,000, depending on experience
Monday - Friday, 8am - 5pm
1 hour lunch break
33 days holiday, including bank holidays
Parking on-site
Opportunities to pick up additional earnings/overtime at weekends if desired

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

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