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Customer Service Administrator

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Recruiter
Linkster Recruitment
Location
Staffordshire
Salary
£34,902 - £38,000 per year (Bonus + Overtime + On Call)
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
20 October 2026
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Job description

Customer Service Administrator Lichfield Monday - Friday, 08:00 - 17:00 Permanent role

Our Client, an FMCG sector company, are looking to recruit a Customer Service Administrator on a permanent basis. They have a proven track record in developing talent and providing excellent career progression prospects.

Key responsibilities - Customer Service Administrator:

Receiving/placing orders from customers
Managing the bookings of customer collections from site
Providing support major UK retailers
Supporting in-office transport, reception and POD teams.
Supporting the commercial team with client management and future business
Supporting yard, operations and loading staff

Skills & experience- Customer Service Administrator:

Prior experience within an order processing, customer service or administrative role
Customer service focus with excellent communication skills
Excellent written and verbal communications skills
Highly accurate with a strong attention to detail
Positive and pro-active attitude with the ability to work under pressure and under your own initiative
Able to efficiently use a computer including Microsoft Office and willingness to learn other business critical software
Ability to work as part of a team supporting colleagues where necessary

Hours - Customer Service Administrator

Monday to Friday 0800 to 1700 (1-hour lunch break)
On-Call, one weekend per month
On-Call, one week per month (Apply online only

Benefits- Customer Service Administrator:

The position offers a structured work week, Monday to Friday from 08:00 to 17:00, along with on-call duties every 4 weeks. In terms of benefits, you can expect:

Basic Salary: 34,902 p/a ( 16.78 p/h)
On-call Allowance: 2,400 per annum
Bonus: 1,000 per annum
Overtime Rate: 1.5x with occasional Saturday half day working

If you are looking for job security and want to start a career path, apply online.

Linkster are Recruitment Specialists based in Ashby De La Zouch covering the West and East Midlands area across the great historic cities of Birmingham, Derby, Nottingham and Leicester. We provide temporary, contract and permanent recruitment services across the supply chain sector, from engineering and warehousing, to manufacturing and clerical.

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