Trainee Customer Service Assistant

Recruiter
Monstera Talent
Location
Nottingham
Salary
£600 - £800 per weekly (OTE, Uncapped Commission)
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
20 October 2026
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Job description

TRAINEE CUSTOMER SERVICE ASSISTANT Nottingham, NG2 Full-Time In-Person Role

Great service starts with great people. Start your career here.

Do you enjoy helping people and making a good first impression? Our client is looking for friendly, reliable individuals in Nottingham to join their team as Trainee Customer Service Assistants. You'll be the face of the brands you represent, helping customers understand their options and find the right solution.

You don't need any previous experience. All you need is a positive attitude and a willingness to learn. Full training is provided, with real opportunities to progress.

WHAT THE ROLE INVOLVES

Welcoming and engaging customers in person
Answering questions and explaining products and services clearly
Understanding customer needs and recommending the right option
Supporting customers through the sign-up or purchase process
Building lasting customer relationships through excellent service
Working towards personal and team goals
Attending regular training and development sessions

WHAT WE'RE LOOKING FOR

Friendly, approachable, and confident communicators
People who take pride in helping others
Reliable, punctual, and professional
Coachable and eager to learn new skills
No experience needed, just the right attitude

WHAT'S IN IT FOR YOU

£600-£800 OTE per week
Uncapped commission and performance bonuses
Full Training programme
Regular mentoring and support
Clear progression into senior and leadership positions

APPLY TODAY Shortlisted applicants will be contacted within 2-3 working days.

Apply Now