Customer Service Administrator

Michael Page have just registered a new exciting Permanent Customer Service Administration Position in Leeds to work for a reputable business within the Energy Sector!

If you are experienced within customer services and administration looking to join a business which will invest in you from day one provide excellent training and development please apply now!

Immediate interviews being held!

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Administration Position in Leeds to work for a reputable business within the Energy Sector!

If you are experienced within customer services and administration looking to join a business which will invest in you from day one provide excellent training and development please apply now!

Immediate interviews being held!

Description

As a Customer Service Administrator you will be working in the Legal and Debt Management Department helping organisations that are in arrears with their bills.

This is an extremely varied role and will be a mixture of administration and providing b 2b support.

You will play a key part within the team working on excel tracking debts alongside analysing data looking at trends and ways to improve the customer journey and minimise escalations.

The role will also be client facing supporting with queries over the telephone negotiating payments and setting up suitable plans and options.

If you enjoy a busy and varied position having autonomy within your role and also working alongside an excellent supportive team would love to hear from you!

Profile

Experience working within Customer Services/Administration alongside a legal and debt recovery background would be advantageous however not essential

A confident communicator and an excellent telephone manner able to build good working relationships

Analytical and a methodical approach

Confident on excel and formulas desirable

Able to work in a targeted volume setting

An excellent team player

Job Offer

Salary of 29000+ annual bonuses+ regular salary reviews+ full training provided+ excellent progression and development+ reputable business with an exceptional name within their market+ good benefits package+ no shift patterns or weekends+ excellent facilities and office space+ great team and culture+ regular socials and incentives+ immediate interviews being held