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Customer Service Advisor

Employer
Metropolitan Thames Valley
Location
Nottinghamshire
Salary
£29,025 - £30,553 per year
Contract
Contract
Work pattern
Not Specified
Working arrangement
Hybrid working
First listed by Ontap
5 September 2026
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Job description

Customer Service Advisor (Known internally as a Senior Property Services Advisor)

Beeston, NG9 1 LA - 29,025 - 30,553 - 37.5 hours, Monday to Friday Fixed-term contract (6 months) commencing 5 October 2025

Free parking available (subject to availability)

The office is conveniently located just a 10-minute walk from Beeston Train Station.

Are you passionate about delivering excellent customer service and solving problems? Join our Customer Contact Team and play a key role in supporting customers with property repair and maintenance enquiries.

As a Senior Customer Service Advisor, you'll work in a fast-paced environment, handling customer enquiries across multiple channels and ensuring issues are resolved efficiently and professionally.

Why Join Us?

Competitive salary and benefits package
Full training and ongoing development
Supportive and inclusive team environment
Opportunity to make a real difference to customers
Hybrid working available once fully trained (on applicable shifts)

What We're Looking For

Excellent communication and problem-solving skills
A positive, customer-focused attitude
Ability to thrive in a busy team environment
Previous customer service experience is desirable but not essential

You'll be required to work between 8am and 6pm, Monday to Friday, on a rotating shift basis. Once fully trained, you'll have the flexibility to work remotely when on a 10am to 6pm shift.

Ready to take the next step in your career? We'd love to hear from you. Apply today!

Apply Now