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Service Coordinator

Recruiter
HP4 Recruitment Ltd
Location
Birmingham
Salary
£28,000 - £30,000 per year
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
13 October 2026
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Job description

Service Coordinator Birmingham Up to £30,000

Are you an experienced Coordinator, Scheduler or Service Administrator looking for your next move?

We are working with a well-established engineering business in Birmingham that is looking to add an organised and proactive Service Coordinator to its team.

This is a busy office-based role where you will be responsible for coordinating engineers, booking jobs, speaking with customers and making sure planned and reactive works are completed efficiently.

You will be joining an established business with a steady workload and the opportunity to build on your experience within engineering and service coordination.

The Package

Salary up to £30,000
Permanent position
Birmingham-based office
Monday to Friday
Full-time working hours
Established engineering business
Long-term career opportunity

The Role

Scheduling engineers across planned and reactive works
Booking PPM and maintenance visits
Coordinating emergency call-outs and revisits
Arranging remedial works following engineer visits
Managing customer calls and enquiries
Keeping customers updated on job progress
Liaising with engineers throughout the day
Monitoring outstanding and completed works
Coordinating subcontractors when required
Raising purchase orders for subcontracted works
Checking engineer reports and job information
Monitoring service KPIs and response times
Updating the company service management system
Working closely with accounts and internal teams

What We Are Looking For

Previous coordination or scheduling experience
Experience working with engineers is beneficial
Strong organisation and time management
Confident speaking with customers
Comfortable working in a busy environment
Good attention to detail
Strong administration skills
Good IT and system knowledge
Proactive approach to problem solving

Experience within engineering, facilities management, maintenance, FM or another field-based service environment would be advantageous, but is not essential.

Apply

If you have experience in service coordination, scheduling, engineering administration or a similar role and are looking for a permanent opportunity in Birmingham, please apply with your CV today.

Apply Now