Renewals Coordinator & Administrator

Recruiter
Peter Alan
Location
Cardiff
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
21 October 2026
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Job description

Job Description

We're looking for a highly motivated Administrator - Renewals, to complement our fantastic team in our Lettings Support Centre in Cardiff.

As our Renewals Administrator, you will provide tenancy administration support services to branches, landlords and tenants.

What's in it for you as our Renewals Administrator

Industry leading training and development
Demonstrable career ladder
Opportunities for progression
Collaborative, rewarding and fun environment
Team incentives
Understanding of operations within an estate agency business

Key responsibilities of our Renewals Administrator

Liaising with landlords, tenants, branches
Ensure the smooth transition throughout the renewal process
Obtaining instructions from landlords before the end of the tenancy
Preparing new tenancy agreements
Administering periodic tenancies
Chasing in unsigned tenancy agreements
Sending notification to our accounts team
Any other administration tasks as required

Skills and experience required to be a successful Renewals Administrator

Outstanding Customer Service skills
Solid administration skills
Resilient, positive, numerate and detail oriented
Organised and able to prioritise workload in a fast-paced environment
Excellent verbal and written communication skills
IT literate (MS Office, internet, email systems)

Connells Group UK (or brand of role being advertised) is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.

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