Credit Controller
- Recruiter
- Hales Group
- Location
- Suffolk
- Salary
- £29,500 per year
- Contract
- Permanent
- Work pattern
- Full Time
- Working arrangement
- Hybrid working
- First listed by Ontap
- 8 October 2026
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Job description
Credit Controller Bury St Edmunds £29,500 per annum Permanent, Full Time Hybrid once trained
We are currently recruiting for a Credit Controller to join a well-established business based near Bury St Edmunds. This is an excellent opportunity for an experienced finance professional to become part of a busy accounts function, supporting credit control activities and maintaining strong customer relationships. The successful candidate will play a key role in ensuring timely payments, resolving account queries, and supporting smooth day-to-day financial operations.
Key Responsibilities:
Raise and process sales invoices and credit notes accurately and efficiently.
Review billing information to ensure all required details are in place prior to invoice generation.
Follow established credit control policies and procedures to support effective debt management.
Build and maintain positive working relationships with customers and internal stakeholders.
Monitor outstanding balances and proactively chase overdue payments via telephone, email, and written correspondence.
Investigate and resolve customer invoice queries, delivering a high standard of customer service throughout.
Process incoming payments and accurately allocate funds to customer accounts.
Support the wider finance team with additional credit control and accounts duties as required.
Requirements:
Previous experience within a credit control, sales ledger, or accounts receivable position.
Experience working in a high-volume environment with varying invoice values.
Strong customer service skills and the ability to communicate effectively with both internal and external contacts.
Excellent attention to detail and the ability to prioritise a varied workload.
A proactive and organised approach to managing workloads and deadlines.
Please contact Scarlett or Janine on or send your up-to-date CV to .