Administration Assistant (NHS)

Recruiter
Reed
Location
Norwich
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
3 October 2026
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Job description

NHS Referrals Administrator (Band 3) - Temporary to 31st March 20027

Based Norwich, NR2

Monday to Friday, 9am to 5pm (30-minute lunch)

Temporary until 31 March 2027

100% Office Based

We are seeking a dedicated and organised Administrator to join a busy and friendly team, which provides advice, support and access to a range of health and wellbeing services, including mental health support.

The team requires additional support to help clear a backlog of referrals and waiting lists.

Key Duties

Processing referral backlogs and updating records
Creating and proofreading outcome letters from templates
Uploading correspondence to SystmOne, ERS and service portals
Closing referrals and maintaining accurate records
Liaising with clinicians where clarification is required
Printing and preparing letters for posting

Please note: This is an administrative role only and does not involve answering telephones.

Full Training Provided

Training will be given on:

SystmOne
Smartcard access
Internal systems and processes

We're Looking For Someone Who Is:

Hardworking and reliable

Thorough with excellent attention to detail

Conscientious and organised

Able to handle confidential information appropriately

Comfortable working within a healthcare environment

Resilient when exposed to sensitive mental health and wellbeing information

This is a fantastic opportunity for an experienced administrator looking to support an important NHS service while working within a friendly and diverse team.

Please note successful applicants will need to undertake a DBS and NHS Screening prior to commencing.

Please apply online or contact Maxine or Andrea at Reed Norwich

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