Claims Handler

Claims Handler

Leeds Hybrid Working (4 Days Office / 1 Day Home)

Build your claims career with a highly respected and award-winning UK claims team

Claims is about more than resolving losses. It's about delivering exceptional service, building trusted relationships and supporting customers when they need it most.

We're looking for a Claims Handler to join a Prompt Resolution Team in Leeds. Whether you already have property claims experience or are looking to broaden your insurance career, this is an opportunity to join a supportive team that develops future claims specialists, senior handlers and leaders.

Many experienced claims professionals have started their careers within this team, making it an excellent entry point into the wider claims function.

Why this role is different:

This isn't a call centre environment.

You'll manage your own portfolio of claims, take ownership of decisions and build relationships with brokers, customers and third parties.

You'll gain exposure to a wide variety of claims, with a particular focus on property claims, whilst also developing experience across liability and injury matters. This breadth of exposure gives you genuine opportunities to shape your future career within claims.

You'll be joining a team recognised for:

What you'll be doing:

You'll manage a varied caseload of claims from first notification through to resolution, taking ownership of customer outcomes and delivering excellent service throughout.

Key responsibilities include:

You'll handle a broad range of property claims including:

What we're looking for:

We're particularly interested in speaking with individuals who have experience handling:

Property Claims

About the organisation

We're proud of our people-first culture and reputation for delivering outstanding claims service.

If you're looking for a role where you'll be trusted, developed and given genuine opportunities to progress your career, we'd love to hear from you.

We celebrate the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role, we want to hear from you.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status or disability status.