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Logistics Coordinator

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Recruiter
Hales Group
Location
Suffolk
Salary
£29,500 per year
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
2 October 2026
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Job description

Hales Group are partnering with a leading manufacturer for the medical industry. We are currently recruiting for a detail-oriented and organised Logistics Co-ordinator to join their Logistics team.

We're looking for someone who is organised, reliable and enjoys working in a busy environment. You should be confident communicating with customers, freight forwarders and internal departments, and be committed to delivering a high level of customer service.

Salary - £29,500 Per annum Location - Near Eye, Suffolk Hours - Monday to Friday, 8.30am - 4.30pm Type: Permanent, full time

Reporting to the Logistics Team Leader, you will play a key role in coordinating export shipments while also supporting the UK Logistics team as required, including providing cover during periods of annual leave.

Key Responsibilities

Monitor the shared Logistics inbox and respond to customer enquiries, alongside managing a personal email inbox.
Generate packing lists and commercial invoices, ensuring they are sent promptly to customers and freight forwarders.
Handle incoming and outgoing telephone calls professionally.
Obtain freight quotations for customer enquiries and live orders.
Arrange collections for export shipments.
Liaise with the Production team to provide customers with accurate delivery updates.
Produce weekly customer reports where required.
Coordinate container collections when necessary.
Provide support to the wider Logistics team to ensure the smooth day-to-day running of the department.

Skills, Qualifications & Experience Required

Essential

Proven experience in a similar logistics role
GCSE (or equivalent) in Maths and English Language at Grade 4 (C) or above.
Proficient in Microsoft Office, particularly Excel, Word and Outlook.
Excellent verbal and written communication skills.
Strong organisational skills with excellent attention to detail.
Ability to prioritise workload and work effectively in a fast-paced environment.
A proactive approach with the ability to work independently and as part of a team.

Desirable

Sage 200 experience
Export logistics experience

Benefits

Free parking
Health & wellbeing programme
On-site parking
Holiday 25 days, plus bank holidays
Company pension

For more information regarding this opportunity, please apply

Apply Now