Customer Service Advisor

Recruiter
Countrywide HQ
Location
Devon
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
23 September 2026
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Job description

Job Description

We're looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Plympton. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.

We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.

Salary: £25,000

What's in it for you?

Support in training towards ARLA - NFOPP qualifications
Basic salary £25,000, additional £1,000 once qualified
Industry leading training and development
Demonstrable career ladder
Opportunities for progression
Collaborative, rewarding and fun environment
Team incentives

Key responsibilities of a Customer Service Advisor:

The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor:

Outstanding Customer Service skills
Solid administration skills
Resilient, positive, numerate and detail oriented
Organised and able to prioritise workload in a faced paced environment
Excellent verbal and written communication skills
IT literate (MS Office, internet, email systems)

Benefits:

Aviva Digicare + workplace / Cycle to work scheme
Colleague discount scheme / Perks at work / Gym discounts
Life assurance / Workplace pension scheme

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of , race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

CF00935

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