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Casualty Claims Handler

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Recruiter
Keoghs LLP
Location
Leeds
Contract
Permanent
Work pattern
Not Specified
Working arrangement
4 days from home / 1 day in office
First listed by Ontap
1 October 2026
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Job description

Is it time to open new doors in your legal journey? If so we are seeking a Claims Handler - CH2 to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.

Key Accountabilities

To pro-actively manage a caseload of Public Liability, Employers Liability, Property Damage & Product Liability claims
Maintain accurate data on relevant case management system
Comply with set client SLA's
Ensure quality service standards and productivity levels are maintained to a high standard
Undertake appropriate additional tasks provided by the Team Leader

Working Hours 35 hours per week Monday - Friday 9am - 5pm with 1 unpaid hour for lunch This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

12 months relevant experience or 6 months experience plus law degree or equivalent
Experience of MOJ Claims Portal
Excellent attention to detail
Strong communication and negotiation skills
Strong organisational skills
Client care and customer service skills
Ability to manage own volume workload via task management
Ability to work as a team and independently

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Our Values We are connected We are Dynamic We are Innovative We succeed together

Benefits

25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service - after 1 years' service
Pension Contribution based 5% Employee / 3% Employer
Cycle to Work Scheme
Tech Scheme
Season Ticket Loan
Gym Flex
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets

after successfully completing probation

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