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Service Advisor

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Recruiter
Pembrook Resourcing
Location
Wiltshire
Salary
£31,000 per year
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
22 September 2026
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Job description

SERVICE ADVISOR

CHIPPENHAM £31,000 BASIC £6,000 BONUS + SERVICE PLAN COMMISSION MONDAY-FRIDAY + 1 IN 2 SATURDAYS (MORNING ONLY)

A GREAT OPPORTUNITY FOR AN EXPERIENCED SERVICE ADVISOR

Looking for a Service Advisor role with a strong basic salary, realistic bonus and excellent earning potential - without giving up your Saturdays?

This Chippenham opportunity offers a £31,000 basic salary, up to £6,000 bonus, plus additional commission on service plans. Strong performers have the opportunity to earn £40,000-£45,000+.

And when you are required to work a Saturday, it's morning only - 8:30am to 12:30pm.

THE OPPORTUNITY

We're looking for an experienced Service Advisor to join an established automotive business in Chippenham.

You'll be working within a busy and customer-focused Aftersales environment, managing customers throughout the service and repair process while maximising appropriate additional sales opportunities.

£31,000 basic salary
Up to £6,000 bonus
Additional commission on service plans
£40,000-£45,000+ potential for strong performers
Monday-Friday
1 in 2 Saturdays - morning only, 8:30am-12:30pm
No full Saturdays - Saturday working finishes at 12:30pm
Opportunity to significantly increase earnings through service-plan commission

THE ROLE

Manage customers throughout the service and repair journey.
Book vehicles into the workshop and manage customer requirements.
Provide clear updates on vehicle progress, additional work and completion times.
Liaise closely with Technicians and the Workshop team.
Prepare accurate estimates and invoices where required.
Identify and maximise appropriate additional sales opportunities, including service plans.
Maintain excellent levels of customer satisfaction throughout the process.

WHAT WE'RE LOOKING FOR

You'll need

Previous experience as an Automotive Service Advisor.
Strong customer service and communication skills.
Good understanding of Service and Aftersales operations.
Confident working in a busy, target-driven environment.
Professional and organised approach.
It would be great if you also have
Previous main dealership experience.
Experience working with service plans and additional sales.
Strong upselling and customer retention skills.
Experience using automotive dealer management systems.

THE PEMBROOK DIFFERENCE

At Pembrook, we keep things straightforward.

We'll give you an honest overview of the role, package and earning opportunity before putting you forward. If you're interested, we'll support you throughout the process and keep you updated from initial conversation through to interview and offer.

Professional, confidential and straightforward - exactly how recruitment should be.

INTERESTED?

If this sounds like the right opportunity for you, apply today and a member of the Pembrook team will be in touch for a confidential conversation.

We'll take it from there.

Apply Now