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Service Advisor

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Recruiter
Perfect Placement Uk Ltd
Location
Staffordshire
Salary
£32,000 per year
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
22 September 2026
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Job description

We are recruiting on behalf of our client for a Service Advisor position at a reputable independent garage near Cannock, Staffordshire. This is a full-time, permanent role offering stability, professional development, and the opportunity to work in a modern facility specialising in prestige, performance, and electric vehicles. The Service Advisor role is crucial in ensuring an exceptional customer experience from initial booking through to vehicle handover.

Benefits:

Basic Salary £32,000 basic (Can pay more for Senior Service Advisors)
Monday to Friday, 8:00 am - 6:00 pm; no weekends
Ongoing professional training and career development
Additional leave entitlement
Company pension scheme
Employee discount scheme
Discounted or free food options
Free on-site parking
Employee referral programme

Duties of a Service Advisor:

Manage the complete customer journey, ensuring transparent communication and excellent customer service
Handle service, repair, and MOT bookings efficiently
Prepare accurate job cards, estimates, and repair authorisations
Liaise effectively between customers and workshop technicians
Provide regular updates, explanations, and advice to customers
Coordinate parts orders and supplier communications
Process invoices, payments, and warranty claims
Maintain an organised, professional reception and waiting area
Support the workshop team by offering a seamless customer experience

Requirements:

At least 2 years' experience as a Service Advisor within a franchise or independent garage
Good understanding of vehicle servicing, repairs, and MOT procedures
Strong customer service and communication skills
Professional appearance and conduct
Excellent organisational and administrative skills
IT-literate with the ability to adapt to management systems
Full, clean UK driving licence

This Service Advisor role offers a genuine opportunity for career progression within a supportive environment. Our client values expertise in automotive customer service and provides full training on internal systems and processes.

Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Stafford and Staffordshire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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