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Customer Support Administrator

Recruiter
Morgan Parkes Recruitment Limited
Location
Solihull
Salary
£26,000 per year
Contract
Permanent
Work pattern
Not Specified
Working arrangement
Hybrid working
First listed by Ontap
8 September 2026
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Job description

Title: Customer Support Administrator

Contract: maternity cover until April 2027

Salary: £26,000 per annum

Location: Shirley - onsite car parking

Hours: HYBRID 37 hours - Monday - Friday

Benefits: 26 days holiday, pension enrolment from first day, private medical insurance, option to buy and sell annual leave and much more!

Our client is recruiting for a Customer Support Administrator, initially on a maternity contract until April 2027, to provide support to the customer operations team.

Key Duties:

Support the team with daily administration tasks
Respond to customer enquires via email and telephone
Process applications and paperwork, updating the CRM as required
Follow and assist with company processes
Provide ad hoc assistance where required
Contribute to maintain a positive customer experience

Experience & Skills Required:

Previous experience in an administrative, operations or customer support role is required
Strong organisation skills and attention to detail
Good communication skills, both written and verbal
Comfortable managing multiple tasks in a fast paced environment
Positive attitude and willingness to support the wider team

For more information, please send your CV in or apply online for this role.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.

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