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Receptionist / Administrator

Recruiter
AWD online
Location
Hampshire
Salary
£21,041 per year
Contract
Permanent
Work pattern
Full Time
First listed by Ontap
8 September 2026
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Job description

Receptionist / Administrator

We have a fantastic new job opportunity for an enthusiastic, organised and efficient person to join a busy school reception team, acting as a welcoming first point of contact for visitors, parents, carers, staff and pupils.

If you've also worked in the following roles, we'd also like to hear from you: Receptionist, Front of House Assistant, Front of House Receptionist, Reception Administrator, Office Receptionist, Administrator, Office Administrator, Administration Assistant, Customer Service Administrator, Customer Service Assistant

SALARY: Actual Salary for 38 Weeks per Year £21,041 (£25,614 per annum FTE)

LOCATION: Hedge End, Southampton, Hampshire

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 36.25 hours per week, 7.45am to 3.30pm Monday to Friday, term-time only, currently 38 weeks per year

JOB OVERVIEW

This is a rewarding opportunity for a Receptionist / Administrator who enjoys working with people, providing excellent customer service and helping to maintain a professional, welcoming and well-organised reception area.

As a Receptionist / Administrator, you will provide a daily switchboard and reception service, respond to telephone and email enquiries, meet and greet visitors and support the smooth running of front-of-house administration.

The Receptionist / Administrator will also help maintain electronic records, support meeting room bookings, assist with pupil and staff enquiries and use school systems to provide accurate administrative support when required.

DUTIES

Your duties as the Receptionist / Administrator include:

Provide Reception Support: Deliver a professional, friendly and efficient front-of-house and switchboard service each day
Meet and Greet Visitors: Welcome visitors, parents, carers, staff and pupils, ensuring enquiries are handled quickly and appropriately
Maintain Visitor Records: Keep electronic staff and visitor sign-in and sign-out records up to date, following DBS and fire evacuation requirements
Keep Reception Presentable: Ensure the reception area remains smart, tidy, organised and welcoming at all times
Manage Booking Forms: Update and maintain electronic meeting room booking forms
Maintain Contact Information: Update telephone lists and support accurate internal communication
Support Pupil and Staff Enquiries: Assist in locating pupils and teachers and deal with general enquiries from visitors, staff and pupils
Use School Systems: Use SIMS to print timetables, class lists and reports, and assist with updating student absences where required
Support Administration: Assist with computer-based administrative systems and provide back-up support during administrative staff absence
Follow Safeguarding Procedures: Work in line with safeguarding, DBS, health and safety regulations and agreed codes of practice

CANDIDATE REQUIREMENTS

Excellent verbal and written communication skills
Confident, professional and friendly manner when dealing with visitors, parents, carers, staff and pupils
Good organisational skills with the ability to manage a busy reception desk
Ability to use Microsoft Office, including Word, Outlook and general administrative systems
Able to work independently and as part of a team
Flexible approach to work, with the ability to respond positively when priorities change
Tact, diplomacy, patience and a calm approach when dealing with different enquiries
A genuine interest in supporting young people and contributing to a welcoming school environment
Willingness to follow safeguarding, DBS, health and safety and school procedures

BENEFITS

Friendly and sociable colleagues
One fully paid day off per academic year to support personal events
Two-week October half-term break during the current trial period
Free on-site car park
Staff membership rates for the modern on-site leisure centre
Enrolment in one of the UK's largest public sector pension schemes
Tax-efficient Cycle-to-Work scheme through salary sacrifice
Good transport links

Successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks

We reserve the right to close any of our vacancies early.

APPLY TODAY

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P15118

Full-Time, Permanent School Admin Jobs, Careers and Vacancies. Find a new job and work in Hedge End, Southampton, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

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