Motor Claims Handler
- Recruiter
- Keoghs LLP
- Location
- Liverpool
- Contract
- Permanent
- Work pattern
- Not Specified
- First listed by Ontap
- 1 September 2026
Job description
The File Handler will handle their own caseload of litigated small, fast track Motor claims and MOJ files from a variety of clients.
Key Responsibilities
Handling a caseload of predominately Litigated Motor Claims to settlement
Create case strategy following Client Guidelines and review of information available
Assessing cases and liability of claims
Undertake discussions and negotiations with Clients and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs
Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making
Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments
Undertaking periodic reviews of files in line with Client requirements
Updating reports
Meeting agreed performance targets
Ensuring files are kept within ISO 9001 guidelines
Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested
To ensure compliance with the SRA Standards & Regulations
Working Hours 35 hours per week, Monday-Friday 9am-5pm with 1 hour unpaid for lunch.
Skills, Knowledge and Expertise
Previous experience as a minimum in a similar role
Experience of handling litigated files
Experience of MOJ processes at all stages
Good telephone negotiation skills
Have an understanding of protocols
Excellent listening and verbal communication skills
Proficient IT skills
Adhere to Keoghs Values
Benefits
Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Family Cover Private Medical Insurance (Bupa)
Simply Health Care Cash Plan
WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death in Service
Critical Illness Cover
PHI/Income Protection (Private health insurance)
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme
Tech Scheme
Season Ticket Loan
Gym Flex
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
after successfully completing probation