Technical Helpdesk Advisor
- Recruiter
- Reed
- Location
- Suffolk
- Salary
- £13.45 per hour
- Contract
- Permanent
- Work pattern
- Part Time
- First listed by Ontap
- 24 August 2026
Job description
Helpdesk Advisor
Job Type: Part-time
Salary: £13.45 per hour
Our client is seeking a Helpdesk Advisor to join their friendly team at their Head Office in Hadleigh, Suffolk. This role is perfect for someone with a strong background in administration and customer service, looking to contribute to operations in the business.
Day-to-day of the role:
Provide excellent customer service by handling phone calls and email communications with clients and suppliers.
Complete various administrative tasks within set timeframes.
Respond to client and supplier emails promptly.
Become proficient with our specific software systems; upload documents and manage data entry including invoices and purchase orders.
Work collaboratively with the team under the guidance of the Helpdesk Supervisor.
Required Skills & Qualifications:
A minimum of GCSE or equivalent qualification.
At least 1 year of experience in a customer service role is preferable.
Previous administration experience is essential.
Proficiency in the Microsoft Office suite.
Strong communication skills and the ability to work effectively as part of a team.
Benefits:
Competitive hourly rate of £13.45.
Part-time hours allowing for work-life balance.
Opportunity to work within a supportive team environment.
To apply for the Helpdesk Advisor position, please submit your CV