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Claims Handler

Recruiter
Everywhen, part of the Ardonagh Group
Location
Manchester
Contract
Permanent
Work pattern
Not Specified
First listed by Ontap
24 August 2026
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Job description

We are looking for a Claims Handler to join our fast-paced team in Manchester

If you are an experienced commercial lines Claims Handler who thrives on a challenge and are a real customer champion you could be just the person to join our team.Experience in Professional Indemnity claims would be an advantage.

Claims is at the forefront of our service. Our clients rely upon us to deliver when they most need us, resolve issues, keep them in the loop and generally fight their corner.

The role exists to manage claims for our professional indemnity clients, (construction, Solicitors, Accountants) keeping them updated and quickly resolving issues as they arise. As well as maintaining a claim caseload, you will prepare claims analysis reports and assist with the training and developing more junior colleagues.

Claims is a fast-paced environment where you are constantly learning new things and brokering solutions our clients are happy with, no two days are the same.

Requirements

Technical knowledge of commercial claims, preferably professional indemnity insurance
Strong Customer Service Experience
Microsoft Office knowledge - Word, Outlook, Excel

Person Specification

Excellent communication and interpersonal skills
Proactive attitude, with the ability to use initiative
Excellent organisational skills
The ability to work under pressure, while maintaining attention to detail
Effective teamworking skills
Confident oral and written communication skills
Willingness to learn
Resilience, to enable you to deal with problems and constructive criticism
Proactive attitude, with the ability to use initiative

In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Holiday entitlement of 26 days plus bank holidays, increasing with length of service
35 hour working week
Opportunity to progress your career across the entire Ardonagh family
Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
Pension scheme for when you feel it's time to retire
24-hour Employee Assistance support for you and your family's physical and mental wellbeing
Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
One day paid volunteering to give back to our communities
Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

INDX3

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

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