Technical Customer Service Advisor
- Recruiter
- Reed
- Location
- Hampshire
- Contract
- Permanent
- Work pattern
- Part Time
- First listed by Ontap
- 24 August 2026
Job description
Technical Customer Service Advisor
Hook, Hampshire
Part-Time 20 Hours Per Week
£14,248 + Bonus + Benefits (13.70 per hour)
A specialist construction products business is looking for a Technical Customer Service Advisor to join the team on a 12-month maternity cover contract.
This is a varied customer-facing role, supporting customers with enquiries, quotations, order processing and product information, whilst working closely with internal departments to deliver excellent service.
Responsibilities
Handling telephone and email enquiries
Producing quotations
Processing customer orders
Updating CRM systems
Providing product information and technical support
Supporting sales and stock projects
Building strong customer relationships
Working closely with accounts and warehouse teams
What We're Looking For
Excellent telephone and communication skills
Previous customer service, sales support or administration experience
Strong attention to detail
Good organisational skills
Comfortable using CRM systems and Microsoft Office
Experience using Sage would be advantageous
Benefits
25 days holiday plus bank holidays (pro rata)
Pension
Bonus scheme
On-site parking
Supportive office environment