Career switching guide
One set of admin skills, several sectors
Business, agency, public-service and charity employers often use different job titles for closely related work. Focus on the tasks and skills, not only the title.
How your experience can translate
Customer enquiriesPatients, residents, parents, service users or supporters
Booking and schedulingAppointments, clinics, meetings, rotas or school activities
Records and CRM updatesCase, patient, pupil, donor or service records
Working across teamsCoordinating with clinical, teaching, council or charity teams
Before you apply
Check the essential criteria, any safeguarding or background checks, and whether sector-specific systems are required. If the advert says training is provided, show the transferable evidence you already have: accuracy, confidentiality, empathy, organisation and calm communication.