Bank Administrator

Employer
Your Healthcare CIC
Location
Surbiton, KT5 9AL
Contract
Bank
Posted
20 October 2026
Closing date
5 November 2026
Original vacancy on NHS Jobs
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Role overview

An opportunity has arisen to join the Kingston and Richmond Autism Service in a bank role as an Administrator within the Neurodevelopmental Service. Based at Hollyfield House, you will have a key role in the effective running of a busy service, with responsibilities including referral management, clinical appointments and supporting clinicians within the service.

You will also answer queries about the service and will be confident and willing to communicate with neurodivergent people by telephone and face to face, as required. You will need to be well organised in managing clinic appointments, booking and review systems, and coordinating and sending out reports.

You will be well supported and highly valued by the Autism Service and will receive regular supervision. The successful applicant will also provide some administrative support to the Adult ADHD Service, as directed by the service leads.

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification.

Please be aware that the closing date may be brought forward in the event of a high number of applications. Were looking for someone who Has strong administrative and organisational skills, with excellent attention to detail.

Can manage competing priorities and work calmly and efficiently in a busy service. Communicates clearly, sensitively and confidently by telephone, email and face to face.

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Understands the importance of confidentiality, accurate record keeping and timely information sharing. Works well independently and as part of a multidisciplinary team.

Ideally has previous administrative experience within a neurodevelopmental, mental health or healthcare service. The usual working hours are 9am- 5pm and will be Monday Friday and there is some flexibility on the days the hours are worked.

You will be based at Hollyfield Road in Surbiton although you will also need to be able to travel to our other sites as needed. We encourage you to discuss your flexibility needs with us before applying or during the interview process.

While we may not be able to meet every request exactly, we promise to fully consider your needs and accommodate them where possible. Please note that flexible working options may vary depending on the role.

When completing your application please refer to full Job Description - this can be found under supporting documents.

This overview is taken from the public NHS Jobs advert. Check the original advert for the complete role information, person specification and application requirements.
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