GP Receptionist / Administrator
- Employer
- PHGH Doctors
- Location
- London, NW11 7TE
- Contract
- Permanent
- Posted
- 19 October 2026
- Closing date
- 30 October 2026
Role overview
Part-Time GP Receptionist/Administrator We are looking for an experienced, part-time GP Receptionist/Administrator to join our friendly and busy team. The successful candidate will be organised, calm under pressure, confident on the telephone, and able to work independently as well as part of a team.
Previous experience in a GP practice is preferred, along with good administrative skills and a commitment to providing a helpful, professional and compassionate service to our patients. This is a permanent, part-time position with the following working hours: Monday to Thursday: 12:30 pm 6:30 pm Friday: 8:30 am 6:30 pm Flexibility to cover colleagues annual leave is also required.
We are looking for someone reliable and enthusiastic who would like to become a valued, long-term member of our team. Providing front-desk reception and dealing with patient queries.
Answering telephone calls and booking appointments. Supporting the GP on duty with triage administration.
Actioning online requests and following up queries. Managing clinical documents.
Carrying out general administrative duties. Working independently and as part of a team.
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Maintaining patient confidentiality at all times. Prioritising workload and remaining calm in a busy environment.
Key Responsibilities and Requirements The role involves providing front-desk reception services, answering telephone calls, responding to patient queries, booking appointments and supporting the GP on duty with triage administration. The successful candidate will be organised, reliable and able to work independently as well as part of a team.
They will be confident in prioritising their workload, managing competing demands and remaining calm and professional in a busy environment, while maintaining strict patient confidentiality at all times. Previous experience in a GP practice is preferred, particularly familiarity with EMIS Web, Accurx, Docman and the ERS referral system .
Good communication, administrative and organisational skills, together with a friendly and professional approach to patient care, are essential.