Admin Assistant

To provide a comprehensive and efficient administration support to the team including handling correspondence and dealing with telephone enquiries. Liaison with other directorates, agencies and staff at all levels both internally and externally.

Ensure that all documents and correspondence are dealt with correctly being uploaded into the electronic patient record system. Recording attendance at out-patient appointments by service users on the electronic patient record system.

To be responsible for processing and sending out-patient appointment letters once typed and approved with a variety of self-help information when advised to do so. Open and process incoming and outgoing mail (including emails) for the team.

Ensure all information is handled in a confidential manner in line with relevant policies. Organisation of non-urgent patient transport for service users when requested Photocopying, faxing and filing as required.

Maintaining stationery supplies and requesting items to be ordered timely by supervisors. Provision of cover for other members of the administration team.

Any other administrative tasks appropriate for the grade. Assist with all administrative tasks required for the role, including monitoring the admin inbox, covering colleagues breaks, covering reception and telephones.