Receptionist/Administrator

An opportunity has arisen to join our growing team at Royal Primary Care, and we are looking for an enthusiastic part-time Receptionist/Administrator to work within in our busy medical practice based at our Heanor Practice. 1 x 23 hours Receptionist The successful candidate should have: GCSE in Maths & English grade C or above.

Basic IT skills. Experience of working with the public, preferably in a reception environment.

Understand basic office procedures with some knowledge of SystmOne. Ensuring reception is manned at all times Maintaining and monitoring the Practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional, All reception administration is processed in a timely manner Processing and distributing incoming (and outgoing) mail Taking messages and passing on information.

Filing and retrieving paperwork. Processing repeat prescriptions in accordance with Practice guidelines.

Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers. Clearing and re-stock consulting rooms as required.

Providing clerical assistance to Practice and Trust staff as required including word/data processing, filing, photocopying, diary management and scanning. Monitoring of stationery and other supplies.