GP Surgery Receptionist

Issa Medical is a busy, friendly, and patient-focused GP surgery providing high-quality healthcare services to our local community. We are looking for a professional, enthusiastic, and reliable Receptionist to join our welcoming team.

As the first point of contact for our patients, you will play a vital role in delivering excellent customer service and ensuring the smooth day-to day running of the practice reception. This is a varied and rewarding role requiring excellent communication skills, attention to detail, and the ability to work calmly and efficiently in a fast-paced environment.

Greeting patients and visitors in a professional and friendly manner. Answering incoming telephone calls and dealing with enquiries appropriately.

Booking, amending, and cancelling patient appointments. Processing prescription requests in line with practice procedures.

Managing incoming and outgoing correspondence. Updating and maintaining accurate patient records.

Registering new patients and handling patient documentation. Signposting patients to the most appropriate healthcare professional or service.