Receptionist / Care Navigator

Kingwood Medical Centre is a friendly and welcoming practice seeking a dedicated and compassionate receptionist/care navigator to join us, and become part of a team committed to making a difference. This position is offered on a part-time basis, for 25-30hrs a week over 4 days.

It is essential that applicants have experience of working in a GP surgery. The post-holder will be an integral part of the general practice team, and will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.

Duties can include, but are not limited to: greeting and directing patients, the effective use of the appointment system including booking appointments, the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies, assisting patients as required and supporting the administration team with patient registration, acting as the central point of contact for patients, responsibility for the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers. If you would like to find out more information about this role, please see the attached job specification.