Medical Administrator
- Employer
- Westbourne Medical Group
- Location
- Houghton Le Spring, DH4 4RW
- Contract
- Permanent
- Posted
- 12 October 2026
- Closing date
- 25 October 2026
Role overview
Westbourne Medical Group have an exciting opportunity for an an experienced medical receptionist / administrator to join our friendly team. We are a busy GP practice with just over 6600 patients and rated 'Outstanding' by CQC.
The post is PART TIME (18 hrs) worked over two full days between 8am - 6pm. Experience working in GP / Primary care environment and Emis Web experience is desirable, but not necessary as training will be provided.
Salary will be paid according to experience. Applicants must be able to demonstrate excellent IT skills, communication, interpersonal and organisational skills.
You will need to be a good team player, able to work on your own initiative, effectively and efficiently. Candidates would be required to pay attention to detail and work within set time frames.
Main Purpose of the job: To be the focal point of the surgery and to act as a liaison between patients, clinicians and other members of the practice team, and to provide a high standard of customer services at all times. The candidate will: Ensure the smooth running of the reception and prioritise workload as appropriate.
Answer telephone enquiries in a prompt, efficient and helpful manner. Will liaise with hospitals and other outside agencies regarding appointments, missing hospital correspondence and test results.
Show full NHS role information
Deal with enquiries from patients professionally and sympathetically. Will request prescriptions and complete administrative tasks.
Deal with referrals and clinical letters. Will provide additional administrative support to the practice as required.
The role would suit someone with the following skills: Excellent interpersonal and communication skills, both written and verbal Attention to detail Ability to work under pressure and adhere to deadlines Flexible approach to working Discrete, honest and reliable Professional