Receptionist

At UCLH, our success starts with you. We are seeking an enthusiastic and customer-focused Receptionist to join our Private Maternity Team on a fixed-term basis to cover maternity leave.

This is an exciting opportunity to work within a leading NHS Foundation Trust, supporting the delivery of high-quality care and an outstanding patient experience. Reporting to the Maternity Team Leader, you will provide a professional reception and administrative service, acting as the first point of contact for patients and visitors.

Responsibilities include welcoming patients, managing appointments, coordinating tours and antenatal bookings, issuing financial estimates, collecting monies on account, and supporting the smooth running of the service. The reception service operates between 08:00 and 20:00, Monday-Saturday with staff working a combination of early and late shifts to ensure full coverage.

The successful candidate will have excellent communication, organisational and customer service skills, with the ability to work effectively with both clinical and non-clinical teams to ensure a seamless patient journey. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working .

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?