Clerical Officer/ Receptionist

Employer
Betsi Cadwaladr University Health Board
Location
Wrexham, LL13 7TD
Contract
Fixed-Term
Posted
7 October 2026
Closing date
21 October 2026
Original vacancy on NHS Jobs
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Role overview

This post is fixed term/secondment for 5 months until 31. 03.

27 due to maternity cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

It is necessary to learn Welsh Language Skills when appointed to the post. Welsh and/or English speakers are equally welcome to apply.

An exciting opportunity has arisen to become part of a team as a Clerical Officer / Receptionist in the Sexual Health Service. The successful applicant will act as the first point of contact for the Health Board and be responsible for assisting patients who are visiting / calling the clinic, as well as colleagues and all service users.

The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient's expectations and requirements, making their clinical journey run as smooth as possible. A daily rotation of front desk and back office duties gives variation to the role and therefore superb communications and ample computer literacy skills are valuable.

In addition, flexibility is essential, as the post holder may at times be required to work within different departments/sites across the Flintshire & Wrexham areas to meet the demands of the service. The successful candidate will be highly organised, dedicated to customer care and motivated to deliver a high quality service.

Show full NHS role information

There will be a need to work on ones own initiative but also as part of a team. The post holder must have a helpful and pleasant manner with an enthusiasm to do their upmost in achieving a patient's expectations and requirements, making their clinical journey run as smooth as possible.

A flexible approach to this post is essential, as well as superb communications and ample computer skills. The post holder may at times be required to work within different departments/sites to meet the demands of the service.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

This overview is taken from the public NHS Jobs advert. Check the original advert for the complete role information, person specification and application requirements.
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