Receptionist/Administrator
- Employer
- Bugbrooke Medical Practice
- Location
- Northampton, NN7 3QN
- Contract
- Permanent
- Posted
- 6 October 2026
- Closing date
- 30 October 2026
Role overview
We are a busy 11,000 patient GP practice in Northamptonshire looking for an Receptionist/Administrator for hours to be arranged to join our friendly team. Opening hours 8.
00am - 6. 30pm Monday to Friday.
We would be looking for someone who can provide flexible cover during opening times. This is a fast-paced and varied role that requires excellent communication skills and the ability to remain calm under pressure.
You will manage a range of administrative and patient-facing tasks, ensuring the smooth running of our daily clinics. Greeting patients and visitors both in person and over the telephone.
Booking, cancelling, and rescheduling appointments via the SystmOne clinical system. Processing repeat prescription requests and handling diverse patient enquiries.
Managing incoming and outgoing post, clinical coding tasks, and scanning documentation. Assist with ad-hoc administrative tasks as needed.
Show full NHS role information
Liaising with GPs, nurses, and external healthcare providers (e.g., secondary care and pharmacies). Maintaining patient confidentiality and data protection (GDPR) at all times.
You will play a vital role in ensuring the efficient day-to-day operations of the practice. Your responsibilities will include welcoming patients, managing appointment scheduling, handling incoming calls, and supporting the administrative team with various clerical tasks.
The ideal candidate will be organised, detail-oriented, and skilled in providing excellent customer service to patients and visitors. Your contribution will help create a welcoming atmosphere that enhances patient experience, while upholding confidentiality and adhering to healthcare regulations and practice policies.